Customer Satisfaction Survey

The J.F. Johnson Lumber Company requests your help. We are always looking for new ways to better serve you our customer. Please complete the following Customer Satisfaction Survey based on the service you have received from our staff. Thank you for your time.

When you have completed our survey you may email it to survey@johnsonlumber.biz or drop it off at either one of our locations.

  • 1. Does the Company perform with the level of customer service you are expecting?
    Less than expectedAs ExpectedMore than expectedConsistently more
  • 2. Did the Sales Team deliver the results and service that were promised?
    Less than desirableAs expectedBetter than expectedConsistently better
  • 3. Does our Yard Staff allow you to pick-up your materials and assist with loading your materials in a timely and efficient manner?
    Less than expectedAs expectedMore than expectedConsistently more
  • 4. Have our Kitchen & Window Departments been reliable and professional for you and your customer’s needs?
    Less than expectedAs expectedMore than expectedConsistently more
  • 5. Does our Delivery Staff complete your deliveries with professionalism?
    Less than expectedAs expectedMore than expectedConsistently more

 

 


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